Policies

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advises otherwise.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher 15-20 minutes before departure to the staff at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours.

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Service is confirmed when the customer recieves confirmation from the supplier.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY

* Cancellation more than a week in advance : 50% administration fee.
* Cancellation a week prior to departure date: Depends on provider’s cancellation policy shown on each tour. Deposit and Booking Fee non-refundable.
* Tickets for Events or Attractions are non-refundable
* Airport, Limousine or Coach – transfer services: Noted in Cancellation policy on the service.

To cancel or make any changes upto 7 days of the start of the activity or excursion, you should send your request with the booking number to Gay Tours Ibiza through our Contact Form

All changes and cancellations within 7 days before the start of the activity or tour should be made directly with the provider. You will find contact details of the provider in the voucher sent to the email indicated when making a booking with Gay Tours Ibiza.